Silver
Silver
From your first stay
- Member rate, always below public
- Room preferences saved
- Late checkout when available
- Welcome ritual on arrival
YMME Refrain · Membership
Recognised everywhere you go.
Set your preferences once. Every YMME hotel knows your name, your room, your rituals — before you arrive.
Three circles
The more you return, the more it remembers.
The same three circles as on the family site. No extra ladder.
Gold · Popular
Gold
15 nights / year
- Everything in Silver
- Guaranteed upgrade subject to availability
- Priority pre-arrival preparation
- Birthday and anniversary moments
- Cross-property recognition
Platinum
Platinum
50 nights / year
- Everything in Gold
- Personal concierge, one message away
- Experiential rewards — chef's table, private tours
- Suite upgrades and late 4pm checkout
Pre-Arrival Hub
Your room, ready before you knock.
Tell us how you like to stay. We pass it to the team so the room is composed for you — pillow, light, scent, the table booked. No forms at the desk. Just arrival.
Saved on this device. A live membership syncs it across every YMME hotel.
Rest
Atmosphere
Dining
The stay
Your arrival, prepared
Pick a few preferences — we'll compose your welcome.
34%
Repeat-guest rate for Refrain members vs ~5% industry
+€28
Average ancillary spend per stay from preference matching
1 profile
Recognised across every hotel in the network
Illustrative — a modelled target for the Refrain network at full scale, not a reported result from current operations.
Your next stay is waiting.
Join YMME Refrain — free to start. Recognition begins on your first night.
Join the RefrainThis is YMME membership, not a platform you buy. The operator site remains ymmehotels.com.